1. Introduction
Trace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered PCB design software and related services (collectively, the "Service").
By using Trace, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Profile picture (if signing in via OAuth providers like Google or GitHub)
2.2 Usage Data
We automatically collect certain information when you use our Service:
- Device information (operating system, browser type)
- Log data (access times, pages viewed, features used)
- AI conversation history for improving service quality
- PCB design files you create or upload (stored securely and associated with your account)
2.3 Design Data
To provide our AI-assisted design features, we process your schematics, PCB layouts, and related project files. This data is used solely to deliver our services to you and improve our AI models.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Train and improve our AI models (using anonymized and aggregated data)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics)
- Legal Requirements: If required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication via Supabase with support for OAuth providers
- Access controls and audit logging
- Regular security assessments
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at hello@buildwithtrace.com.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@buildwithtrace.com.
8. Third-Party Services
Our Service may integrate with third-party services, including:
- Google (for OAuth authentication)
- GitHub (for OAuth authentication)
- Supabase (for authentication and database services)
- AWS (for AI model hosting)
These third parties have their own privacy policies. We encourage you to review their policies before using their services through Trace.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@buildwithtrace.com
- Website: buildwithtrace.com